Frequently asked questions
What is the return and exchange policy?
No Returns or Exchanges Policy
All sales are final. We do not accept returns or exchanges under any circumstances. Please review your order carefully before completing your purchase. If you have any questions about a product prior to buying, contact us at editors@theixsports.com and we'll be happy to help. In the rare event that you receive a damaged or defective item, please contact us within 14 days of delivery with photos of the issue, and we will work to make it right. Thank you for your understanding and for supporting our business.